Cookies & privacy
Who are we
Magnetic is committed to maintaining the trust and confidence of all visitors to our website. Unlike many other companies, we don’t carry adverts on our website and we never share your personal data.
For the purposes of the General Data Protection Regulation Act 2017, the data controller is Magnetic, 9 Marshalsea Road, London, SE1 1EP, United Kingdom.
Our nominated Data Protection Officer (DPO) is Simon Garrard (
- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Website Analytics
- Other websites
- How to contact us
What information do we collect about you?
When you browse our website, we process information about you and your activity – including information like the pages you are browsing through, device IDs, IP addresses, cookie data and location.
We also collect information when you voluntarily register for our newsletter, complete customer surveys, provide feedback, contact our support team and participate in competitions.
How will we use the information about you?
We collect information about you to contact you in relation to any products and services which Magnetic provide and we believe may be of interest to you.
We may also use your information collected from the website to personalise your repeat visits to our website.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not allow Google to make any attempt to find out the identities of those visiting our website.
How to contact us
- Send an email to:
- Or write to us at: Magnetic, 9 Marshalsea Road, London, SE1 1EP, United Kingdom