Problem solving: back to basics
A two-hour introduction to creative problem solving, to help you solve complex challenges and keep up with today’s business environment
Today’s business environment is extremely challenging. It’s increasingly competitive, with rising customer expectations and costs, and technology is advancing at great speed. Ongoing learning and development is essential so that you can adapt and keep up, as well as a laser focus on your customers’ needs.
Back-to-basics problem solving will give you the essential skills to solve complex challenges with creativity and innovation. The two-hour course is an introduction to the concept of creative problem solving, including problem definition, insights, ideation and experimentation. You will also learn how to identify and overcome common blocks that hinder creative thinking.
What’s included
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2 hours of training led by expert design and innovation practitioners
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Online or in person
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Lifetime access to our expert toolkits and worksheets
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Pre- and post-session learning activities
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Access to our online innovation community
Outcomes
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The basic principles of creative problem solving
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How it can be applied in different contexts
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Empathy-based problem solving for complex issues
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See the value of iteration and constant feedback loops in the design process
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See the power of collaboration and co-creation in problem solving
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Introduction to rapid prototyping and testing in the design process
- Format: online or in person
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Duration: 2 hours
