Problem-framing masterclass
Learn to approach problems in a more creative and people-centred way, with a structured process for identifying, understanding and solving problems
This one-day course covers topics such as understanding different problem types, identifying the root cause of the problem, and developing a structured problem-solving process. You’ll do hands-on exercises that simulate real-life challenges and sharpen your creative thinking skills. By the end of it, you’ll have the skills you need to approach problems with a creative mindset, enabling you to identify impactful, innovative and people-centred solutions so you can better serve your customers and achieve your business objectives.
What’s included
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A one-day course run by expert design and innovation practitioners
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Online or in person
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Hands on exercises relevant to your business
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Small group activities to spark conversation and collaboration
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Lifetime access to our expert toolkits and worksheets
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Pre- and post-session learning activities
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Access to our online innovation community
Outcomes
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A thorough understanding of creative problem-framing techniques and their application to different scenarios
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Generate and refine multiple problem-framing hypotheses that can be used to develop innovative solutions
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Integrate divergent thinking into the creative problem-framing process, for more expansive and original problem-solving ideas
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An open, empathetic and people-led approach to identifying problems and solutions
- Format: online or in person
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Duration: 1 day
