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Problem-framing masterclass
Innovation Academy

Problem-framing masterclass

Learn to approach problems in a more creative and people-centred way, with a structured process for identifying, understanding and solving problems

This one-day course covers topics such as understanding different problem types, identifying the root cause of the problem, and developing a structured problem-solving process. You’ll do hands-on exercises that simulate real-life challenges and sharpen your creative thinking skills. By the end of it, you’ll have the skills you need to approach problems with a creative mindset, enabling you to identify impactful, innovative and people-centred solutions so you can better serve your customers and achieve your business objectives.

What’s included

  • A one-day course run by expert design and innovation practitioners

  • Online or in person

  • Hands on exercises relevant to your business

  • Small group activities to spark conversation and collaboration

  • Lifetime access to our expert toolkits and worksheets

  • Pre- and post-session learning activities

  • Access to our online innovation community

Outcomes

  • A thorough understanding of creative problem-framing techniques and their application to different scenarios

  • Generate and refine multiple problem-framing hypotheses that can be used to develop innovative solutions

  • Integrate divergent thinking into the creative problem-framing process, for more expansive and original problem-solving ideas

  • An open, empathetic and people-led approach to identifying problems and solutions


  • Format: online or in person
  • Calendar icon
    Duration: 1 day
Jon Pearson, Innovation Academy Lead
Jon Pearson, Innovation Academy Lead

Contact Jon at This email address is being protected from spambots. You need JavaScript enabled to view it. if you’d like to discuss running a course and equipping your teams with the skills they need to kickstart new capabilities, new thinking and new ways of working.

“The materials and templates proved invaluable at  capturing information and data and applying empirical
process to real problems.”

Innovation Manager, Just
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