How to solve your customers’ problems
How to focus on the right problem, pursue the right opportunities, validate solutions and de-risk innovation
Two days of hands-on learning, spanning the breadth of the innovation process. You’ll use our innovation toolkit and techniques to explore and solve a real business problem you’re facing, equipping you with the knowledge and skills for creative problem solving back in your company.
What’s included
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A two-day course run by expert design and innovation practitioners
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Online or in person
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Hands-on problem solving exercises relevant to your business
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Small group activities to spark conversation and collaboration
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Lifetime access to our expert toolkits and worksheets
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Pre- and post-session learning activities
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Access to our online innovation community
Outcomes
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Understand the principles and techniques of creative problem-solving
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Identify and analyse problems and opportunities using creative thinking
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Explore different ideation techniques and find the best one for a given situation
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Generate, evaluate and choose solutions that meet the needs of customers
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Cultivate a creative mindset and overcome mental blocks or biases that hinder innovation
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Prototype and test innovative ideas, iterating until the best solution is found
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Format: online or in person
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Duration: 2 days
